Reduce time onboarding new B2B customers with a dedicated back-end team for your Account Executives
Allow your internal team to focus on results for your B2B customers while the back-end team completes all the onboarding tasks
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Equinox partners with the world’s fastest-growing SaaS companies
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Personalized onboarding shouldn't only be for a few high-paying enterprise customers
Provide a customized multi-touch onboarding experience for all your paying customers by relying on a highly trained back-end team to ensure rapid setup
Increase probability of users reaching the moments of truth on your platform
Continuously optimize the onboarding process so all new customers get value out of the platform as quickly as possible after signing up
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Implementation
Keep your business processes running even while you sleep! Ad campaigns or new customer onboardings, our agents are available 24/7 to scale all your business needs
Free Trial Conversion
Convert your website visitors into clients with automated workflows. Even during the free trial period! Get access to EVERYTHING in our free trial
Advanced Support
We prioritize all your customers. Period. Every paying customer gets personalized onboarding, giving them value out of your platform from the get-go
Look What Our Trusted Customers Are Saying!
Leaders at fast growing SaaS Companies vouch for our Services
This team is Amazing!
Equinox has provided 210,000 proactive support chats that has helped us maintain our high quality of service that is delivered at scale over the last 2 years. The result and quality of every chat is measured and we know it’s working.
AMANDA SOUDERS
VP Customer Service, Infusionsoft
Amazing Service!
Thanks to the Equinox team, we have been able to scale our business from an average of 40 clients per year to adding 30 new clients per month utilizing their knowledge and skill level to create scalable automation campaigns.
FAUSTINA KIRCHHOFF
Director of Operations, Automated Advisor
Absolutely Superb!
MASSIVE shout out to the WebPT East team! They always amaze with their dedication and innovation. Just yesterday they made this awesome Google Site for all our WebPT needs, especially COVID-19 resources.
STACEY KULM
Director of Member Care, WebPTWe would love to hear from you!
Scale your customer support team efficiently with a dedicated remote team that care about your customers as much as you do!
