Proactive chat. Increase qualified leads & customer satisfaction while spending less.
Equinox is a leading provider of 24/7 live chat teams for support and sales for B2B software companies.
We know your pain. Your website is still not converting enough qualified leads to feed your sales team. Your customer-satisfaction scores should be higher—but you don’t have enough support reps to respond like you should.
Simple reactive chat alone isn’t enough to truly engage with website visitors and customers like you should. You’re missing hundreds of positive customer engagements a month that would help you reach your revenue goals. That’s where Equinox comes in.
Equinox offers the industry’s only proactive chat solution which is guaranteed to increase qualified leads and customer satisfaction, or you don’t pay a dime.
Increase your qualified leads by 10x—without spending a penny to increase visitor traffic!
Proactive Chat for Support
Equinox will meet or beat your customer-satisfaction scores in 90 days, or you pay nothing!
“Thanks to the Equinox team, we have been able to scale our business from an average of 40 clients per year to adding 30 new clients per month utilizing their knowledge and skill level to create scalable automation campaigns. Additionally, now thanks to their support team, those 30 new clients per month have 24/7 access to our services with improved service levels and customer satisfaction.”
FAUSTINA KIRCHHOFF, Director of Operations, Automated Advisor
“Equinox has provided 210,000 proactive support chats that has helped us maintain our high quality of service that is delivered at scale over the last 2 years.. The result and quality of every chat is measured and we know it’s working.”